Last updated: November 11, 2026.
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Information on this site
Guides, sizes and price ranges are general information for shoppers. They are not electrical, building or medical advice. Follow the manufacturer’s manual and your local codes, and use licensed trades for electrical and chimney work.
Orders and delivery
Prices are in US dollars. We sell and ship within the United States. Saunas are delivered by freight truck to the curb at your address; the carrier calls to book a delivery appointment. Inspect the crate before you sign and note any damage on the delivery receipt.
Warranty
Products carry the manufacturer’s warranty. Saunas: 1-year limited warranty. Harvia heaters: 1 year on heating elements and 5 years limited on other components for residential use. Homecraft heaters: 2-year limited warranty for residential use.
Cancellations, returns and delivery
See Shipping, Delivery & Returns: free US shipping, free cancellation within 7 days on saunas and heaters, and 30-day returns with our approval.
Contact
Use the contact form.